Add/Edit Users for System Events
The Add/Edit Users screen allows you to subscribe system users and/or external users to be notified of a selected system event. The Name and Description of the event selected in the System Event Subscriptions screen displays at the top of this screen.
Subscribe System Users to an Event
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Click the Add button in the Users section of the screen. An Add User screen opens in a new window.
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Select a Group to display the associated users in the User column.
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Select the User name to subscribe, or click All Users Below to add all of the group's users to the event subscription.
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Click OK to return to the Add/Edit Users screen, or Cancel to close to close the screen. The selected users are added to the Users list.
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Select the appropriate alert check box:
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Application Alert: User receives the notification in the Alert Dashboard.
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Email Alert: User receives the notification at the e-mail address in their user profile.
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To remove a user from the event subscription, select their name in the grid and click Remove.
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Click Save to commit changes and close the screen, or Close to exit the screen (you will be prompted to save or discard changes).
Subscribe External Users to an Event
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Click the Add button in the External Subscribers section of the screen. An Add/Edit External Subscriber screen opens in a new window.
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Enter the external subscriber's Name and Email Address. Verify that the Email Alert box is selected.
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Click OK to return to the Add/Edit Users screen, or Cancel to close to close the screen. The external subscriber is added to the External Subscribers list.
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To edit an External Subscriber's name, e-mail address, or alert, select their name in the grid and click Edit.
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To remove an External User from the event subscription, select their name in the grid and click Remove.
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Click Save to commit changes and close the screen, or Close to exit the screen (you will be prompted to save or discard changes).